When a CTU representative refuses to provide their last name while documenting who attended the transfer of TIH cars, what is required?

• A. Do not pull or spot them
• B. Notify dispatch/supervisor
• C. Retain possession of shipment
• D. Document the absence of a last name

Answer: (B)

In transfers of TIH cars, every person attending must be identifiable and recorded so there’s a clear chain of accountability for handling hazardous materials. When a CTU representative refuses to provide a last name while documenting who attended, the correct action is to escalate the situation to a supervisor or dispatch immediately. This ensures the incident is handled by someone with authority to verify identity, determine the appropriate next steps, and keep the transfer documentation compliant with safety regulations and company policy. The supervisor can confirm identity through alternative means, halt or adjust the transfer if needed, and ensure an accurate attendance record is maintained.

Taking other actions like trying to proceed without resolve, withholding the shipment, or simply noting an absence without involving supervision would not address the safety and regulatory concerns raised by the refusal to identify the attendee. Escalation keeps people and the operation safe and properly documented.